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On Tuesday, December 2, 2025, from 10:00 AM to 1:00 PM(JST), we performed server maintenance on Amazon Alexa voice services.
As a result of the maintenance, users who were using the Panasonic TV" skill on Alexa" need to reconfigure their devices by following the setup procedures for Amazon Alexa.
Please refer to the following page for reconfiguration instructions:
For customers using Amazon Alexa and the TV remote control as voice input devices with Alexa built-in TVs, click here
We’re sorry for the disruption and appreciate your patience.

With the network device like the smart speaker, you can now more efficiently control your Panasonic TV without the remote control.

You need Panasonic ID to use this function.
You can get your Panasonic ID from the following URL.
https://csapl.pcpf.panasonic.com/Account/Register001

Supported Voice Assistant and Languages

Supported Voice Assistant Supported Languages
Amazon Alexa ※ English (UK, US, AU, IN, CA), German(DE), Spanish (ES, MX), Italian (IT), French (FR, CA)
Google Assistant English, German, French, Spanish
※ Availability may depend on your Amazon account.

Set up

Re-setting

How to control

Please select the voice assistant and language that you are using.※

Voice Assistant Languages
Amazon Alexa English (UK, US, AU, IN, CA)
German (DE)
Spanish (ES, MX)
Italian (IT)
French (FR, CA)
Google Assistant English
※ Example commands are subject tochange by Amazon or Google.

Supported TV models

2018 Panasonic my Home Screen OS models
2019 Panasonic my Home Screen OS models
2020 Panasonic my Home Screen OS models
2021 Panasonic my Home Screen OS models
2022 Panasonic my Home Screen OS models
2023/2024 Panasonic my Home Screen OS models

FAQ

Q. Some operations are not supported.
A. In the voice control, not all operations are supported. For supported operations, refer to "How to control"
Q. TV operation does not change even when the response from the speaker is "OK".
A. There are cases that some commands cannot be accepted depending on the TV status.
Q. If I have more than two TVs how do I register the 2nd or 3rd TV? etc
A.  
Press APPS button and select “Smart Speaker Settings”
Sign in with your Panasonic ID and Password
If your TV is not yet registered, a pop-up will appear inviting you to register it.

Choose the name of the TV.
Q. How can I unregister my TV.
A1.  
Press APPS button and select “Smart Speaker Settings”
If your TV has already been registered,this information screen will appear.
When you choose “Unregister”, A confirmation message will be displayed.
   
A2.  
You can unregister your TV by visiting the below URL and following the prompts
https://www.tvpa.panasonic.com/

Legal Notice

For the confirmation and inquiries about Trems and Conditions / Privacy Policy / Cookie Policy, refer to the following page.
https://www.panasonic.com/global/global-network.html

Amazon,Alexa is a trademark of Amazon.com, Inc. or its affiliates.
Google is a trademark of Google LLC.