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HX-A500 Firmware update service

About downloading service

We are offering "firmware update service" of HX-A500 in order to improve operability and functionality of wearable camera.

Update Contents

Model Number HX-A500
Update Version Ver.1.3
Update File Name For Windows:
A500_V13.exe /57,069,456 bytes(After self-extract UPDATE.HDC)

For Macintosh: / 57,022,820 bytes(After self-extract UPDATE.HDC)

Update Date 2015/2/3


Date Version Description
2015/2/3 Ver.1.3
  1. add Wireless Sub Camera mode

Please refer to "Operating manual of additional functions" abaout further details.

Operating manual of additional functions



Please refer to the following support site for a detailed content of "Wireless Sub Camera".

Firmware Update Procedures (Overview)

  1. Step1. Confirmation of the product
  2. Step2. Download the latest Firmware
  3. Step3. Copying updating software to microSD card
  4. Step4. Firmware update
  5. Step5. Confirming version number of the firmware
  6. Stpe6. Handling of microSD card

If you switch off the power of wearable camera, or pull out microSD card during firmware update, wearable camera might be damaged. Please avoid such operations.
If you have any problems after installing the new firmware, please contact the Global support as following link.

Get support in your country

This update file is only for Panasonic HX-A500. Please do not use this to any other models.
Please use the latest version of Image App for firmware version 1.3.

Step1. Confirmation of the product
    How to confirm
  1. Power ON.
  2. Press the joystick.
       [SETUP] --> [VERSION DISP.]
  3. We recommend firmware update if it is less than Ver1.3.
       The update is not necessary if it is Ver1.3 or above.
Step2. Download the latest Firmware

If the version of the firmware installed in your recorder is lower than the latest version of the firmware available, please download the latest version of the firmware.

Use of software downloaded from this site requires following License Agreement. Please review the contents of the License Agreement beforehand.

Your pressing the "agree" button below shall be conclusively deemed to constitute your acceptance of the terms of this Agreement. If you do not accept the terms of this Agreement, do not press the "agree" button, and do not download, install or use the Software defined below.

Download the source code

Please click the button when agreeing to the agreement.