SC-GN01 FAQs

Troubleshooting

Q01.	The volume is low even when this unit is connected to a PC/home video game console (PS5, Nintendo Switch, etc.) via USB.
Q02.	When this unit is connected to a PC, some game sounds cannot be heard. there are interruptions to game sounds. there is no input from the microphone.
Q03.	The other party in a chat hears interruptions to the microphone audio.

Q01.	Is Windows11 supported?

PlayStation, PS4 and PS5 are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
Windows, Xbox, Xbox One, Xbox SeriesS, Xbox SeriesX are registered trademarks or trademarks of Microsoft Corporation.
Nintendo Switch is a registered trademarks or a trademarks of Nintendo.