One of the unit's safety devices may have been activated.
Press  on the unit to switch the unit to standby.
If the unit does not switch to standby, press  on the unit for at least 5 seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains lead, wait for at least 3 minutes, then reconnect it.
Press  on the unit to switch on. If the unit still cannot be operated, consult the dealer.
Obtaining the information requires the router to be connected to the Internet.
Only the information of the tracks recorded from CDs can be obtained.
If the information is not present on the Gracenote® database, it cannot be obtained.
If the information cannot be obtained, use the editing function to change the titles, artist names, etc.
Depending on the usage environment, it may take some time to display.
Confirm that your device and ST-G30 are connected on the same network.
Check if ST-G30 is turned on.
Restart the application.
If the problem persists, reset ST-G30 to the factory defaults. For the reset method, see the operating instructions supplied with ST-G30.
Depending on the usage environment (10,000 or more of tracks are stored in ST-G30, etc.), it may take some time to apply the change.
If the change is not applied, return to the home screen, and operate again.
Update this unit to the latest firmware. It may start.
Downloading the tracks requires the router to be connected to the Internet.
You cannot re-download tracks that were once downloaded even if deleted.
Tracks may not be downloaded unless the clock built in ST-G30 is accurate. Confirm that the time on your device is accurate, and synchronize the time. (Tap [ST-G30 Menu] > Device selection > [Settings] > [Date and time], and set to [On].)