Digital Wireless Stereo Earphones
/ EAH-AZ100

General

How do I clean the earpieces and charging terminal?

Regular maintenance is necessary in order to continue using the product comfortably.
Clean the earpieces of the earphones
If foreign substances (such as earwax) build up in the earbuds, there may be no sound or the volume may seem lower than usual.
Even if the earbuds looks clean, it is recommended that you care for the earbuds regularly to prevent those issues.

Cleaning video (ex. EAH-AZ60)

Follow below instruction to remove ear piece from earphone.


Clean the charging terminals of the earphones
If foreign substances (such as earwax) sticked in the charge terminal of the earphones,
the battery cannot be fully charged and the battery life will be shortened.
  • Use a cotton swab with a pointed tip (such as for make-up) to wipe off dirt from the charging terminals of the earphones.
    The illustrations use EAH-AZ60M2 as an example.
  • ① Put the tip of the cotton swab on the charging terminal (A).
    ② Rotate the cotton swab to wipe off dirt.
  • Clean the charging cradle terminal section
    Clean the contact pins of the charging cradle with a cotton swab or soft dry cloth.
    The illustrations use EAH-AZ60M2 as an example
  • ① Put the cotton swab on the tip of the contact pin (B) from above.
    ② Stroke the tip of the contact pin with a cotton swab to wipe off dirt.
    Note:
    - Do not apply force to the contact pin from the side or at an angle.
    (It may result in malfunction.)
Clean Video for charging terminals of the earphones