Digital Wireless Stereo Earphones
/ EAH-AZ100

Sound and audio volume

Low volume.

• Also raise the volume on the Bluetooth® device, not just on the earphones.
• Make sure there is no earwax, foreign matter, etc., attached to the earpieces of the earphones.
  Remove the earpieces from the main unit (earphones) and refer to below instruction to clean them.

Earphones / Earpieces cleaning.

• Regular cleaning is necessary to continue using the earpieces comfortably.
  Earwax and other foreign matter attached to the holes of the earpieces can change the acoustic characteristics, such as making the sound smaller, and also be the cause of malfunctions.

Regular maintenance is necessary in order to continue using the product comfortably.

If foreign substances (such as earwax) build up in the earbuds, there may be no sound or the volume may seem lower than usual.
Even if the earbuds looks clean, it is recommended that you care for the earbuds regularly to prevent those issues.

Cleaning video (ex. EAH-AZ60)

Follow below instruction to remove ear piece from earphone.