Digital Wireless Stereo Earphones
/ EAH-AZ80, EAH-AZ60M2, EAH-AZ40M2, EAH-AZ60, EAH-AZ40, EAH-AZ70W

Sound and audio volume

No sound.

  • Make sure that the earphones and the Bluetooth® device are connected correctly.
  • Check if music is playing on the Bluetooth® device.
  • Make sure that the earphones are turned on and the volume is not set too low.
  • Pair and connect the Bluetooth® device and the earphones again.
  • Check if the Bluetooth® compatible device supports "A2DP" profile.
    If the Bluetooth® compatible device supports the "A2DP" and "AVRCP" Bluetooth® profiles, music can be played back with remote control operations on the unit.
    A2DP (Advanced Audio Distribution Profile) : Transmits audio to the unit.
    AVRCP (Audio/Video Remote Control Profile) : Allows remote control of the device using the unit.