Digital Wireless Stereo Earphones
/ EAH-AZ80, EAH-AZ60M2, EAH-AZ40M2

Power supply and charging

The charging cradle status indicator LED and the earphone status indicator LED are flashing red at the same time.

  • The earphones are not properly inserted into the charging cradle. Put in the earphones again properly.
  • Is there dust, water droplets, or dirt on the terminals of the earphones or charging cradle? Remove dust, water, and dirt. Clean the charging terminals of the earphones and the charging cradle terminal section. See below.
  • Clean the charging terminals of the earphones
    Use a cotton swab with a pointed tip (such as for make-up) to wipe off dirt from the charging terminals of the earphones.
    The illustrations use EAH-AZ60M2 as an example.
    • ① Put the tip of the cotton swab on the charging terminal (A).
    ② Rotate the cotton swab to wipe off dirt.
  • Clean the charging cradle terminal section
    Clean the contact pins of the charging cradle with a cotton swab or soft dry cloth.
    The illustrations use EAH-AZ60M2 as an example
    • ① Put the cotton swab on the tip of the contact pin (B) from above.
    ② Stroke the tip of the contact pin with a cotton swab to wipe off dirt.
    Note:
    - Do not apply force to the contact pin from the side or at an angle.
    (It may result in malfunction.)
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