No sound.
- Make sure that the unit and the Bluetooth® device are connected correctly.
- Check if music is playing on the Bluetooth® device.
- Make sure that the unit is turned on and the volume is not set too low.
- Pair and connect the Bluetooth® device and the unit again.
- Check if the Bluetooth® compatible device supports "A2DP" profile.
If the Bluetooth® compatible device supports the "A2DP" and "AVRCP" Bluetooth® profiles, music can be played back with remote control operations on the unit.
A2DP (Advanced Audio Distribution Profile) : Transmits audio to the unit.
AVRCP (Audio/Video Remote Control Profile) : Allows remote control of the device using the unit.
Also refer to the operating manual for the Bluetooth® compatible device.
- For the EAH-A1000, if the app displays a message indicating "no audio connection," it means that while the device is connected to the app, the audio transmission link has not been established.
Please check the following:
[When playing audio via Bluetooth]
- Connect to the headphones using the Bluetooth settings menu on your playback device (such as a smartphone). *If you are unable to connect, please re-pair the headphones with your smartphone.
[When playing audio via USB]
- Connect the headphones to your playback device (such as a computer) via USB and start audio playback.