Reset to factory settings

You can reset to the factory settings (default settings upon purchase) when you want to delete all pairing information in the earphones.
1.
Put both earphones (L and R) into the charging cradle and charge for about 15 minutes.
2.
Take out earphone (R) from the charging cradle and wear it.
3.
When you hear the startup sound of earphone (R), touch and hold touch sensor (R). (Do not release your finger even when you hear the message.)
4.
When you hear the pairing sound (melody) from earphone (R), release your finger from touch sensor (R).
To listen to the pairing sound, click Here.
If you do not hear the pairing sound even after touching for about 10 seconds, start over from step 1.
5.
Touch and hold touch sensor (R) again until you hear the completion message.
Resetting earphone (R) is complete when you hear the completion message.
6.
Put earphone (R) back into the charging cradle.
7.
Repeat steps 2 to 6 above for earphone (L).
Note:
To pair a Bluetooth® device with the earphones again, delete the pairing information (device name) on the Bluetooth® device that was paired with the earphones, and then pair the earphones with the Bluetooth® device again.
Some settings such as the language settings for voice prompt and Amazon Alexa are not reset.
You can use the [Technics Audio Connect] app to reset to the factory settings (default settings upon purchase).