Clean the earpieces

Regular maintenance is required for comfortable use.
Foreign matter such as earwax or dust in the holes of the earpieces may decrease the volume or change the acoustic characteristics, and result in malfunction.
The illustrations use EAH-AZ60M2 as an example.
1.
Remove the earpiece.
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Hold the earpiece and pull out while twisting slightly.
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If you clean the earphones with the earpieces attached, you may damage the protective mesh on the earphones.
2.
Wash the earpieces with your fingertips.
(Using a diluted neutral detergent or warm water is effective.)
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Do not remove the sponge from the earpieces.
3.
Rinse thoroughly with clean water after washing.
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4.
Wrap the earpieces with a soft, dry cloth and press firmly about 3 to 5 times to remove the moisture.
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After washing the earpieces, remove the moisture and dry them thoroughly.
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5.
Attach the earpiece.
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Make sure that the earpiece is firmly attached and not slanted.