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Support
Home Network
Basic concept & Operation
- How many smartphones can be used for intercom communication?
- What is the minimum internet speed required to access the system?
- Why can't I access the system while I am away from home?
(1. UPnP issue) - Why can't I access the system while I am away from home?
(2. Network signal issue) - Why can't I access the system while I am away from home?
(3. Hub's connection has been lost) - Why can't I access the system while I am away from home?
(4. WiFi issue) - What types of networks are used with this system?
- What is the range between the hub and each device?
- Will the system work during a power outage?
- What is Arm: At Home, Arm: Away and Disarm?
- Does the system automatically call police when it alerts?
- Does the system work without the hub?
- I am having trouble connecting to my network, what could the problem be?
- Liquid or other form of moisture has entered the handset/hub, what should I do?
- How do I register other devices to the hub KX-HNB600, FV-HBVK1?
- The system doesn't go off the alarm as well as sending notification even though it's armed.
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