Settings menu (overview)
This section explains the settings that are available in the settings menu and how to adjust the settings.
1.
From the [Video Intercom System] app’s top screen, tap 
.
.2.
Select the desired item.
•
Repeat this step as necessary to navigate to the desired setting.
3.
Adjust the settings as desired.
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Refer to the following table when adjusting the settings.
Menu name | Description |
|---|---|
Log Update*1 | Updates the log information in the app. • The currently stored logs may be deleted and replaced with the latest data from the system storage. If you want to save a log, save an image for that log (see Saving incoming call images and noticeboards). – Up to 100 logs can be saved. Subsequent logs will overwrite the oldest logs. – Logs can be saved for a duration of 1 week on the system (control box: facility installation equipment). After this time logs are deleted. • After reading the "Notice", tap [OK] to update the logs. |
An "Unlock Password" for unlocking the lobby station and/or door station can be configured for each residence. This password has no default setting. The first time you try to change this password, leave the "old" password field blank. • A maximum of 6 digits can be used (0-999999). In order to provide maximum protection from unauthorized access, we strongly recommend using passwords that contain numbers, are as long as possible, and are hard to guess. | |
Volume (Android devices only) | Displays a bar that you can use to adjust the speaker or microphone to the following levels. [Speaker] The smartphone’s receiver volume for Video Intercom System calls is adjustable to 5 levels (+2 to -2). [Microphone] The smartphone’s microphone volume for Video Intercom System calls is adjustable to 5 levels (+2 to -2). • When finished, tap [OK]. Default: 0 |
Speaker mode | Determines whether your smartphone’s speaker is used when talking on Video Intercom System calls. On: sound is played from the smartphone’s speaker Off: sound is played from the smartphone’s ear piece or a headset (if connected) • This setting has no effect if your smartphone does not have a speaker. Default: Off (  ) |
Response failure notice | Determines whether the following screen is displayed or not when you fail to answer a call. "There are no visitors or other user may have already answered." On: the above failure to answer call screen is displayed Off: the above failure to answer call screen is not displayed Default: On (  ) |
Notifications*1 | Determines whether notifications from the [Video Intercom System] app are displayed or not. On: displays notifications from the [Video Intercom System] app Off: does not display notifications from the [Video Intercom System] app (Incoming call, alarm and noticeboard notifications are not received and sounds (notification tones) are not played. However, logs for notifications are saved and can be viewed later.) Default: On ( ) |
Auto Video Stop*1 | If video images and audio are cut out when talking, the mobile network that you are using may not have enough bandwidth for video calls. In this case, you may be able to make audio calls clearer by turning off video images. On: does not automatically stop video images Off: automatically stops video images • Whether images are turned off automatically or not is determined by how much communication data is dropped on the network within a specified time. The drop rate of the data and time for detecting drops in data can be changed with the following items. When using this feature, customize these values to match the environment where you use the app. When finished, tap [OK]. Default: Off ( )• Conditions for automatically stopping video images. Packet loss rate:1-100% Default: 5% Packet loss detection period: 1-60 seconds Default: 10 seconds Example: when the setting is on While talking, if there is a 5% ratio of packet loss within 10 seconds, video images are automatically stopped, only audio is continued. |
Registration Check*1 | • Allows you to check the registration status of smartphones with the [Video Intercom System] app. (See Checking the registration of smartphones.) • Allows you to deregister smartphones no longer used with the [Video Intercom System] app. (See Deregistering smartphones.) |
Information | Allows you to view the [Video Intercom System] app version and the smartphone name. |
Customer Support | Opens your smartphone’s web browser and accesses the [Video Intercom System] app’s support site. Visit the support site for the latest version of this document. |
*1
This feature may not be available depending on your facility’s system configuration.
*2
We recommend changing password regularly.
*3
If you forget your old password, contact facility staff.
*4
In the following situations, passwords are used when unlocking doors.
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Lobby station: enter the room number and the unlock password in the lobby station, or enter the unlock password after receiving a call from the lobby station and doing unlock operations on the smartphone.
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Door station: enter the unlock password after receiving a call from the door station and doing unlock operations on the smartphone.
*5
Only 1 unlock password is used for each room. When using other smartphones, set the same password to those smartphones.
*6
An error message is displayed if operations are stopped while setting the unlock password. In this case, try entering the same password again.