Status notifications

Your mobile device can receive status notifications that provide feedback about how your devices are functioning. Details vary depending on the app’s settings and the type of mobile device you are using.
Note:
Information for HD cameras

Enabling and disabling status notifications

See the following for information.

Alert tone

The app sounds an alert tone when your mobile device receives a notification from your devices. The volume is determined by your mobile device’s alert volume setting.

Status notifications for iPhone, iPad

The app provides information about system status by displaying status notifications and error messages in the iOS Notifications Center.
If your mobile device is registered to multiple devices, your mobile device can receive notifications from all devices, regardless of the device that your mobile device is currently connected to. When you tap a notification in the iOS Notifications Center, the app will attempt to connect to the corresponding device.

Status notifications for Android devices

The app provides information about system status by displaying status notifications, error messages, and the following icons in your mobile device’s status bar and notifications panel.
If your mobile device is registered to multiple devices, your mobile device can receive notifications from all devices, regardless of the device that your mobile device is currently connected to. When you tap a notification in the notifications panel, the app will attempt to connect to the corresponding device.
Shelf cameras and floor cameras:
image
The camera’s motion sensor was triggered
image
The selected mode was changed
image
The sound sensor was triggered
image
The temperature sensor was triggered
image
The privacy mode was enabled
image
The privacy mode was disabled
image
A different event other than the above occurred
Window cameras:
image
The camera’s motion sensor was triggered for objects
image
The camera’s motion sensor was triggered for people
image
The selected mode was changed
image
A different event other than the above occurred
Front door cameras and outdoor cameras:
image
The camera’s motion sensor was triggered
image
The selected mode was changed
image
A different event other than the above occurred
HD cameras:
For information about status notifications for HD cameras, see Status notifications for Android devices.