Accessing from multiple mobile devices
There are certain limitations when multiple mobile devices are connected to your devices at the same time, as explained below.
Shelf camera, floor camera, and window camera features:
Viewing camera images
Up to 4 mobile devices, including 2 connected while away from home (i.e., connecting while away from a different network) can view images from cameras.
Playing images
Only 1 mobile device can play images. Subsequent mobile devices are blocked from playing images while images are being played on another mobile device.
Changing settings
Only 1 mobile device can change settings. Subsequent mobile devices are blocked from changing settings while settings are being changed by another mobile device.
Front door camera and outdoor camera features:
Viewing camera images
Up to 4 mobile devices, including 2 connected while away from home (i.e., connecting while away from a different network) can view images from a maximum of 2 cameras.
Recording camera images
Images from up to 2 cameras can be recorded. If you attempt to record images from a 3rd camera, the recording for the 1st camera will stop, and recording for the 3rd camera will start.
Playing images
Only 1 mobile device can play images. Subsequent mobile devices are blocked from playing images while images are being played on another mobile device.
Changing settings
Only 1 mobile device can change settings. Subsequent mobile devices are blocked from changing settings while settings are being changed by another mobile device.
Note:
•Information for HD cameras