Viewing the live camera image screen

The live camera image screen shows you live camera images and also allows you to operate the selected camera to zoom in, recording images, etc.
To access the live camera image screen, tap the desired camera from the [HomeHawk] app home screen (Front door camera and outdoor camera home screen), and then tap the displayed camera image.
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Returns you to the home screen
iPhone, iPad:
Displayed on the right side of the screen
Android devices:
Displayed on the left side of the screen
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Displays the camera setting screen
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Shows the bit rate
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Shows the area zoomed in on
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Shows the live camera image without zoom applied
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Shows the live camera image with zoom applied
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Turns sound on/off
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Enables talking with the camera
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Starts/stops recording
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Takes snapshots
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Switches between single and dual view
Note:
Multiple mobile devices can view live images from the same camera at the same time (Accessing from multiple mobile devices). However, only one mobile device can use certain features at a time (talking to the camera, etc.).
When connected away from home, image or image is displayed next to the access point’s name. See Accessing while away from home for more information.
When displaying front door cameras or outdoor camera images while away from home, the app will disconnect from the access point after a certain period of time in some conditions. This is to minimize data usage. If you are disconnected automatically, a dialog is displayed asking if you want to connect to the camera again. The time out period cannot be changed.

Turning the camera audio on and off

Tap the icon to select the desired setting while viewing live images from a camera.
image: Camera audio will be heard
image: Camera audio will not be heard

Viewing images horizontally

By turning your mobile device on its side you can display camera images horizontally.
When viewing images horizontally, icons for operating the camera (e.g., recording, talking, etc.) are not displayed. To display these icons, tap anywhere on the camera image.

Zooming in and out

Pinch in and out on the camera image while viewing live images from a camera. While zoomed in, you can swipe your finger on the camera image to display a different area of the image.

Using night vision

If there is not adequate light to illuminate the subject, such as at night, the camera switches to night vision mode depending on the settings (see Using night vision).

Recording camera images

To record camera images manually, see Recording camera images (manual recording).
To record images automatically when a sensor is triggered, see Mode settings (overview).

Taking snapshots

To save snapshots (i.e., still images) while viewing live camera images, see Taking snapshots.

Talking to the camera

To use your mobile device’s microphone and the camera’s built-in speaker to talk to someone where the camera is installed, see Talking to the camera.

Viewing images in dual view

While viewing images from a camera you can split the screen and display 2 images from the same camera (dual view). While viewing images in dual view, the bottom image can be zoomed in on (the area zoomed in on is shown in a white box in the top image). This is convenient when you want to zoom in and focus in on 1 part of an image (e.g., where packages are left on your porch) while viewing the entire image to check for people approaching your house, etc.
You can switch between single view (displaying only 1 image) and dual view by tapping image.
Dual images with horizontal viewing
Dual images can also be displayed when your mobile device is displaying camera images horizontally.
You can move the sub-image by tapping and holding it and then selecting where it will be displayed. The sub-image can be displayed in the 4 corners of an image.