App basics (overview)
To begin, simply start the [HomeHawk] app on your mobile device by tapping its icon (shown below).
To prevent unauthorized access to your devices, you may need to enter a system password. Whether or not you need to enter the system password depends on how your mobile device is connecting to your devices, as explained below.
Accessing while at home
If your mobile device is connected to the same wireless network as your devices, you do not need to enter the system password when connecting to your devices. This is because it is assumed that in this situation, anyone in your home who is using your mobile device is authorized to access your devices.
Note that even when you are at home, you will need to enter the system password if your mobile device is not connected to the same wireless network as your devices. This could occur if your mobile device is connected to the Internet using its mobile network connection instead of your wireless network, or if your mobile device is connected to a different wireless network.
Accessing while away from home
If your mobile device is not connected to the same wireless network as your devices, including situations when you are away from home, you will need to enter the system password when connecting to your devices. This is to prevent someone from using your mobile device to access your devices in the event that you lose your mobile device while away from home, for example.
Note:
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The password is set during initial setup.
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Access points, front door cameras, and outdoor cameras:
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You can change the password if necessary.
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If the app disconnects from your devices while away from home (such as when you turn your mobile device’s screen off and then on, or you switch to another app and then return to the [HomeHawk] app), the app’s home screen will be displayed instead of the last screen you were viewing. Also note that in this case, it may take some time for the app’s screen to be displayed.
Automatic login
When entering the login password, you can enable the automatic login feature by turning on the [Automatic Login (for remote access)] checkbox. In this case, the password that you enter will be saved, allowing the [HomeHawk] app to connect to your devices automatically.
Note:
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You can turn this feature on and off later if desired.
Important:
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Turning on this feature could allow unauthorized parties to access your devices if they are using your mobile device.
Privacy information
Certain features of the app function by accessing your mobile device’s hardware, such as the microphone, or the information stored in your mobile device. While using the app, a dialog may be displayed that asks whether you want to allow the app to access these features of your mobile device. You can change this setting later if desired in the privacy section of your mobile device’s [Settings] app.
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Please note the following for location information and geo-fencing features.
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Access to location information is required to obtain wireless LAN information and location information for use with the geo-fencing feature.
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If a dialog is displayed requesting access to location information, allow access.
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When using the geo-fencing feature, set access to location information to always allow.