Status notifications
Your mobile device can receive status notifications that provide feedback about how your devices are functioning. Details vary depending on the app’s settings and the type of mobile device you are using.
Note:
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After recording has started for a camera, motion detection notifications from that camera are not sent to mobile devices. However, motion detection notifications from other cameras are sent.
Enabling and disabling status notifications
See the following for information.
Alert tone
The app sounds an alert tone when your mobile device receives a notification from your devices. The volume is determined by your mobile device’s alert volume setting.
Status notifications for iPhone, iPad
The app provides information about system status by displaying status notifications and error messages in the iOS Notifications Center.
If your mobile device is registered to multiple devices, your mobile device can receive notifications from all devices, regardless of the device that your mobile device is currently connected to. When you tap a notification in the iOS Notifications Center, the app will attempt to connect to the corresponding device.
Status notifications for Android devices
The app provides information about system status by displaying status notifications, error messages, and the following icons in your mobile device’s status bar and notifications panel.
If your mobile device is registered to multiple devices, your mobile device can receive notifications from all devices, regardless of the device that your mobile device is currently connected to. When you tap a notification in the notifications panel, the app will attempt to connect to the corresponding device.
 | The camera’s motion sensor was triggered |
 | The selected mode was changed |
 | An error occurred |
 | The shelf camera’s or floor camera’s sound sensor was triggered |
 | The shelf camera’s or floor camera’s temperature sensor was triggered |
 | The shelf camera’s or floor camera’s privacy mode was enabled |
 | The shelf camera’s or floor camera’s privacy mode was disabled |