General FAQs
Cannot receive phone call by headphone in case the call comes in iPhone.
You can change the "Call Audio Routing" setting of iPhone's settings to be enable to receive call by Headphone automatically. Please follow the operation below.
Open the iPhone’s Settings -> [Accessibility] -> [Touch] -> [Call Audio Routing]
The default setting of the "Call Audio Routing" is "Auto".
[✓]Auto
[ ]Bluetooth Headset
[ ]Speaker
Please check "Bluetooth Headset" as below.
[ ]Auto
[✓]Bluetooth Headset
[ ]Speaker
Open the iPhone’s Settings -> [Accessibility] -> [Touch] -> [Call Audio Routing]
The default setting of the "Call Audio Routing" is "Auto".
[✓]Auto
[ ]Bluetooth Headset
[ ]Speaker
Please check "Bluetooth Headset" as below.
[ ]Auto
[✓]Bluetooth Headset
[ ]Speaker