General FAQs
LED on one of the earphones does not light.
There are no LED's lighting or blinking on the device.
The device does not turn on.
- The battery may needs to be recharged. Try recharging the battery.
<True Wireless Earbuds>
- The power may be off. Put earbuds into the charging cradle and close the lid. After the lid is closed, wait a few seconds, then remove them.