What is the Multipoint function?

  • The Multipoint function allows you to connect two Bluetooth devices at the same time once they are paired.
    You just need to make sure Bluetooth is turned on within both devices.
    <Usage example> If you’re listening to the music on your laptop, and when you have an incoming call on your smartphone, the earphones will ring and you can tap on the earphones to pick up the call. After the call is ended the music from you laptop will resume.

Why can I not pick up a call on my smartphone while listening to the music on laptop, even though they both (PC and smartphone) are connected to my earphones and Bluetooth on?

  • Please try to follow below steps.
    Step1 : When there is an incoming call on smartphone use the smartphone to pick up the phone and do not use the earphones touch sensor.
    Step2 : Switch the Bluetooth setting OFF and ON.

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