General FAQs

•	Cannot receive phone call by headphone in case the call comes in iPhone.
•	Noise cancelling function does not work.
•	LED on one of the earphones does not light. There are no LED's lighting or blinking on the device. The device does not turn on.
•	Battery runs out of power quickly. Battery life is short even when fully charged.
•	Bad sound quality/There is lots of interference and noise/Sound is cutting out.
•	Sound is quiet/Talker’s voice is quiet.
•	Cannot charge the earphone/Cannot charge the cradle.
•	<True Wireless Earbuds> Sound only comes out one of the earphones.
•	Not connected to the Bluetooth® device.
•	What is the "JustMyVoice" ?
•	What is the Multipoint function?
•	What is the LDAC?