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HX-A500 Firmware update service

Step2. Download the latest Firmware

Please download the updating software.

For Windows Users

1. Make a temporary folder on your PC for downloading the file,e.g. C:/Temp.

2. Download and save the firmware in the folder you created in the above step.

A500_V13.exe / 57,069,456 bytes

3. Double click the downloaded file
    You may see following screen after you have double clicked the downloaded file,
    please click "Run" button and move to the next step.

4. The self-extracted file UPDATE.HDC will appear.
    The file size for UPDATE.HDC should be 57,005,312 Bytes.
    If the file size is not the same, please download and double click the file again.
    The file size can be checked by right-clicking on the file and selecting properties.

For Macintosh Users

1. Make a temporary folder on your Mac for downloading the file.

2. Download and save the firmware in the folder you made in the above step. / 57,022,820 bytes

3. Extract downloaded file
     - Depending on your Macintosh setting the file maybe automatically extracted.
     - If your OS is earlier than Mac OS X 10.3, please use Extract software.
        If your Macintosh OS is equal or later than Mac OS X 10.3, double click the file,

4. The extracted file UPDATE.HDC should be 57,005,312 Bytes if the file size is not the same,
    please download and double click the file again. To check the file size, view "File in Finder"
    then check the information window.

Step3. Copy the updating software onto a microSD Card. Prepare a microSD Card with the extracted file from STEP 2 above.

Preparation of the SD Memory Card
60 MB or more must be free on the microSD Card and use a microSD Card which has already been formatted for the HX-A500. Please refer your instruction book for mode details. (Use HX-A500 for formatting the microSD Card.)
When formatting the microSD Card, all data, including protected data, will be erased and can not be recovered. Please make sure to back up your data so you don't lose it.

Insert your formatted microSD card to your SD slot on your PC.

Copy the downloaded file onto the microSD Card.
If your PC does not have an SD card slot, use an external USB SD Reader/Writer device.

Copy the file into the Root directory (*1) of the microSD Card.
(*1) Root directory = The first or top-most directory in the hierarchy.

Step4. Firmware update

Please update the firmware of HX-A500 according to following procedure.

How to update the firmware

  1. Charge the battery of product
       Minimum 2 bars of battery-remaining indicator will be required for the update.
  2. Insert microSD card, which is prepared by Step3.
  3. Press the joystick.
       [SETUP]-->[VERSION UP]
  4. Check the VERSION.
       Select [ENTER].
  5. Select [YES].
  6. Please wait for a while.
  7. When firmware update is completed, the product will automatically be restarted.
  8. Select [EXIT].
  9. Press the joystick.
       [SETUP]-->[INITIAL SET]
       Initial setting is performed and menu items will be updated.
Step5. Confirming version number of the firmware

Please check if the firmware update is completed correctly.

If the version number is indicated as ver1.3, it is correctly completed.

    How to confirm
  1. Power ON.
  2. Press the joystick.
Step6. Handling of microSD card

If you use the microSD for recording purpose of wearable camera without deleting the updating software,
recording capacity will be reduced, and also may cause damage to the product.
Please delete the updating software from microSD card, or format the microSD card after firmware update.

If you format the microSD card, all the data (including protected data) will be deleted.
Please check the contents of the card before formatting.